Central Desktop
Secure On-Demand Software Infrastructure
Your data is secure with Central Desktop. The Central Desktop platform runs
on a proven infrastructure designed to provide maximum security performance and
reliability. The security and integrity of your data are integral to the success
of your company and the reputation of our business. Central Desktop partners
with Alchemy Communications to provide its customers and partners with
state-of-the-art perimeter, network, server, application and data security to
ensure privacy and availability.
Perimeter & Physical Security
- Physical access to the data center is controlled and monitored 24x7 by
onsite personnel and camera surveillance.
- The building is seismically designed to withstand most natural
disasters, including an 8.3 magnitude earthquake.
Network Security
- Network perimeter is protected via firewall and by stateful packet
inspection allowing only required services.
- Scalable and redundant network and server infrastructure.
- Redundant fiber optic (high bandwidth) connections to multiple
independent Tier 1 backbone networks.
- Real-time network, server and application monitoring.
- Firewall and router technology, SSL Encryption and a Network Intrusion
Detection System that monitors and proactively blocks worms, hackers, and
other undesirables.
- Log files are retained and analyzed for proactive monitoring of network
activity.
Server Security
- All devices and software are protected by encrypted passwords and
accessible only through encrypted communication paths.
- Application security model prevents customer data cross-over and ensures
complete customer data segregation and privacy.
Application Security
- User authentication is controlled via unique and valid username and
password combination that is encrypted using one way hash. (When users
submit their username and password via One-Way Hash to Central Desktop, a
unique digital signature (or fingerprint) is created, which in turn
identifies and authenticates the sender and the contents of the message.)
- Security model is reapplied with every request and enforced for the
entire duration of the session.
- 256 bit AES High Grade Encryption and Secure Socket Layer (SSL) protects
your data using both server authentication and data encryption.
- Central Desktop does not use "cookies" to store other confidential
information and have implemented advanced security methods based on dynamic
data and encoded session IDs.
Data Security
- Application security model prevents customer data cross-over and ensures
complete customer data segregation and privacy.
- Customer data is segmented from the Application layer providing
additional security buffers.
- Customers can download a zipped file export of their data at anytime.
- System-wide backups of all data to tape or disk are performed daily.
- Onsite and offsite backups of all data are rotated and stored on both
live servers and tape
